🛡️ Privacy Policy — Machine Express

Last Updated: November 2025

Machine Express (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, or communicate with us.

1. Information We Collect

We may collect:

  • Personal Information — such as your name, phone number, email, city/zip code, or photos you upload through our quote form.

  • Usage Information — like IP address, browser type, and pages visited (collected automatically through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide quotes, schedule junk removal jobs, and communicate with you about your request.

  • Improve our website, marketing, and customer service.

  • Send occasional updates, offers, or reminders (you can opt out anytime).

3. Information Sharing

We do not sell or rent your personal information.
We may share limited data only with:

  • Service providers (e.g., CRM, payment, or marketing platforms like Elite360 or CallRail).

  • Legal authorities, if required by law.

4. Data Security

We use reasonable technical and administrative safeguards to protect your data. However, no online system is 100% secure, and you share information at your own risk.

5. Your Choices

You may:

  • Request a copy or deletion of your personal data by emailing [email protected].

  • Unsubscribe from texts or emails at any time.

6. Cookies & Tracking

Our website may use cookies or analytics to understand visitor behavior. You can disable cookies in your browser settings.

7. Contact Us

If you have any questions about this policy or your data, contact:
Machine Express
📧 [email protected]
📞 305-934-5598
Miramar, Florida